Information on clearing your cache

Clearing your cache will not remove saved passwords on your computer - this will only clear files and images that you've previously loaded on other websites.

You can clear your cache using Google Chrome by doing the following;

  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialogue that appears, select the tickboxes for the types of information that you want to remove (in this case, only 'cached images and files').
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.
Once you've cleared your cache, please try refreshing/reloading the page.

You can clear your cache using Internet Explorer by doing the following;

1. Click on the cog/settings icon located at the top right of Internet Explorer.
2. Select Safety.
3. Select Delete browsing history.
4. Select 'Temporary internet files' and ensure ALL other checkboxes are deselected.
5. Click Delete.

Once you've cleared your cache, please try refreshing/reloading the page.

You can clear your cache using Mozilla Firefox by doing the following;

  1. Click the Firefox menu Chrome menu on the browser toolbar.
  2. Select History.
  3. Select Clear Recent History.
  4. In the dialogue that appears, select the tickboxes for the types of information that you want to remove (in this case, only 'cache').
  5. Use the menu at the top to select the amount of data that you want to delete. Select everything to delete everything.
  6. Click Clear now.
Once you've cleared your cache, please try refreshing/reloading the page.


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