To inform heads of houses when an event is triggered, ensure that you have set up heads of houses in Class Charts (SIMS linked schools will have the heads of houses assigned automatically) and click on the Analytics option in the top menu.
Next, select Intel Events from the side menu on the left.
Click on the pencil icon to begin editing your chosen intelligence event.
Next, select Inform member of staff from the Add action drop down menu.
Another popup will appear. Tick the Head of House (if available) option to inform the pupil's head of house when the intelligence event successfully triggers.