Customer Feedback & Support for Class Charts

Knowledge Base

  1. Account Issues 

    1. How to Log-in
    2. Forgotten your Password
    3. How to download the Class Charts Teacher apps
    4. How to enable the Class Charts Teacher apps
  2. Account preferences 

    1. How to change your account's default language
    2. How to change your account's displayed timezone
    3. How to change your account's default data display preference
    4. How to change your account's default seating orientation
    5. How can I turn off the sound effects?
  3. Activity Feed 

    1. What is the activity feed?
    2. How to refer a behaviour or detention to another member of staff
    3. How to use the notifications centre
  4. Analytics  

    1. Analytics home page explained
    2. Viewing changes in behaviour
    3. Weighted behaviour explained
    4. Pupil interactions explained
    5. How to generate a behaviour report
  5. Attendance 

    1. How do I take attendance?
    2. How can I edit attendance records?
  6. Behaviour Management 

    1. Pupil Sidebar Explained
    2. How to set up behaviours
    3. How to set up behaviour outcomes
    4. How to make a behaviour require a note
    5. How to make a behaviour require an outcome
  7. Custom Fields 

    1. How to make custom fields appear as default
    2. How to choose your custom fields
    3. How to display flip side of pupil cards
    4. How to change custom field icons
    5. How to clone a fieldset
  8. Detentions 

    1. How to set up detention types
    2. Setting up detention times for types
    3. How to set up a behaviour to award a detention
    4. How to upscale a detention
    5. How to view unscheduled detentions
  9. FAQs and Troubleshooting 

    1. Information on clearing your cache
    2. Troubleshooting adding aspects from SIMS
  10. Homework 

    1. How to set a homework
    2. How to view previously set homework and mark submission
    3. How to set up homework templates
    4. How to view the school homework calendar
    5. Homework Analytics
  11. Intelligence Events 

    1. Setting up intelligence events
    2. How to set up delayed intelligence events
    3. How to inform tutors about an intelligence event
    4. How to inform head of years about an intelligence event
    5. How to inform heads of subjects about an intelligence event
  12. Pupil and Parent accounts 

    1. How to set up pupil and parent accounts
    2. How to modify pupil and parent account options
    3. Pupil Account Access
    4. Parent Account Access
    5. How to see which pupils and parents have accessed their accounts
  13. Quick Start Guides 

    1. Quick Start Behaviour Guide
    2. Quick Start Seating Plan Guide
    3. Quick Start Custom Fields Guide
    4. Quick Start Homework Guide
    5. Quick Start Detentions Guide
  14. Rewards Store 

    1. How to add a new reward to the Rewards store
    2. How to set up Rewards store admins
    3. Making purchases on behalf of a student
    4. How to manage orders
    5. How to manage spendable points settings
  15. School Admin 

    1. How to change your school name
    2. How to set the timezone
    3. How to change your school logo
    4. How to enable school wide dual authentication
    5. How to enable attendance
  16. Seating Charts and My Classes 

    1. How to cover a class
    2. How to manually add pupils to desks
    3. How to make optimised seating plans
    4. How to make groups
    5. How to print your seating chart
  17. Useful documents 

    1. Class Charts Training - Power Point
    2. Brochure
    3. Letters for parents
    4. Detailed Teacher Guide
    5. PowerSchool Integration Guide
  18. Video Guides 

    1. Logging in as a parent
    2. Parent Overview Video
  19. WAR Boards 

    1. How to use WAR Boards
    2. How to apply custom fields to a WAR board
    3. How to share a WAR board
    4. How to clone a WAR board
  20. All articles 

    1. How do I take attendance?
    2. My classes do not appear in Edmodo
    3. Can I collaborate in Edmodo?
    4. Enable/Disable teachers creating their own behaviours
    5. How to add a new reward to the Rewards store
    181 articles 

Feedback and Knowledge Base